Support
Context Help
If you lose your way inside our Control Panel, the very first thing you should do is push the Help button, which is present on each page. A popup will appear. It includes comprehensive info about all the operations that you can perform on the given page. Each popup opens on the very same page so that you can quickly return to your work.
Video Tutorials
We have a vast assortment of how-to video clips describing how to work with our hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of only reading articles. Thus, anyone can quickly get to know our Control Panel by simply watching our step-by-step how-to video clips.
F.A.Q.
If you can't find the solution you are looking for, have a glimpse at our extensive Frequently Asked Questions database, which comprises questions asked by real users and offers practical solutions. We constantly update our FAQ section with new entries in order to cover all the new additions and innovations associated with our system.
Ticketing System
If you still can't discover the solution you need in the Frequently Asked Questions database either, you can get in touch with our fantastic team of client support engineers available 24x7 and ready to assist you with any query. Each trouble ticket you send will be replied to within one hour (the average trouble ticket response time being about twenty minutes), so you will never have to wait a long time to get your question answered.